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What makes an exceptional funeral director?

Funeral director Mark Ganner

Funeral Director Mark Ganner, from Joseph Lymer & Son Funeral Directors in Stoke-On-Trent, blogs about what makes an exceptional funeral director. Mark works alongside Steve, aiming to raise the bar in standards across the county.  He writes: All funeral directors should be professional, courteous, and empathic when serving grieving families. But what makes an exceptional funeral director stand …

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